General FAQs

Our products are vegetarian, vegan, gluten, lactose, dairy and alcohol free.

Immune Defence & Energy Formula

What is Ki Immune Defence & Energy Formula?
Ki Immune Defence & Energy Formula is a high potency herbal medicine formulated to support the immune system and energy production. The herbs in Ki Immune Defence & Energy Formula have been used to help increase the number of white blood cells and enhance the activity of the body’s naturally killer cells, supporting immune system health.
Is Ki Immune Defence & Energy Formula natural?
Yes. Ki Immune Defence & Energy Formula contains natural active ingredients and naturally derived excipients.
Where is Ki Immune Defence & Energy Formula made?
Ki Immune Defence & Energy Formula is made in Australia. The Australian Made logo is displayed on the front of the pack.
How long can I take Ki Immune Defence & Energy Formula for?
Ki Immune Defence & Energy Formula may be taken ongoing to help support the immune system and to assist with energy production.
Can Ki Immune Defence & Energy Formula be taken during pregnancy and breastfeeding?
Ki Immune Defence & Energy Formula is not recommended during pregnancy or breastfeeding unless advised by your healthcare professional.
Can Ki Immune Defence & Energy Formula be taken by children?
Ki Immune Defence & Energy Formula is suitable for children from 12 years of age and adults. It is not recommended for children under 12 years of age unless recommended by a healthcare professional.
Does Ki Immune Defence & Energy Formula interact with any medications?
If you have any medical conditions or you are taking prescription medications, consult your healthcare professional prior to use as this product may interact with some medications.
Is Ki Immune Defence & Energy Formula suitable to take when I am suffering from symptoms of the common cold or flu?
No. Ki Immune Defence & Energy Formula is recommended to help strengthen the immune system and reduce fatigue. It should not be used during the acute stages of an illness. If suffering from symptoms of the common cold or flu, Ki Cold & Flu Attack Formula or Ki Cold & Flu Day / Night Formula may be more suitable instead.

Cold & Flu Attack Formula

What is Ki Cold & Flu Attack Formula?
Ki Cold & Flu Attack Formula is a high potency herbal medicine to help provide symptomatic relief from cold and flu. Taken at the first sign of infection and fever, it can help reduce the duration and severity of acute infections and reduce the duration.
Is Ki Cold & Flu Attack Formula natural?
Yes. Ki Cold & Flu Attack Formula contains natural active ingredients and naturally derived excipients.
Where is Ki Cold & Flu Attack Formula made?
Ki Cold & Flu Attack Formula is made in Australia. The Australian Made logo is displayed on the front of the pack.
Can Ki Cold & Flu Attack Formula be taken during pregnancy and breastfeeding?
Ki Cold & Flu Attack Formula is not recommended during pregnancy or breastfeeding unless advised by your healthcare professional.
Can Ki Cold & Flu Attack Formula be taken by children?
Ki Cold & Flu Attack Formula is suitable for children from 12 years of age and adults. It is not recommended for children under 12 years of age unless recommended by a healthcare professional.
Does Ki Cold & Flu Attack Formula interact with any medications?
If you have any medical conditions or you are taking prescription medications, consult your healthcare professional prior to use as this product may interact with some medications.
How long can I take Ki Cold & Flu Attack Formula for?
Ki Cold & Flu Attack Formula can be taken for the duration of common cold or flu. However, if symptoms persist or worsen, see your healthcare practitioner.
Can Ki Cold & Flu Attack Formula be taken ongoing?
Ki Cold & Flu Attack Formula should only be taken when suffering from a cold or flu. For ongoing support of the immune system, Ki Immune Defence & Energy Formula may be suitable to help strengthen the immune system and reduce fatigue.

Cold & Flu Day/Night Formula

What is Ki Cold & Flu Day/Night Formula?
Ki Cold & Flu Day/Night Formula is a high potency herbal medicine to help provide symptomatic relief from cold and flu. Taken at the first sign of infection and fever, it can help reduce the duration and severity of acute infections and reduce the duration.
Is Ki Cold & Flu Cold & Flu Day/Night Formula Natural?
Yes. Ki Cold & Flu Day/Night Formula contains natural active ingredients and naturally derived excipients.
Where is Ki Cold & Flu Day/Night Formula Made?
Ki Cold & Flu Day/Night Formula is made in Australia. The Australian Made logo is displayed on the front of the pack.
Can Ki Cold & Flu Day/Night Formula be taken during pregnancy and breastfeeding?
Ki Cold & Flu Day/Night Formula is not recommended during pregnancy or breastfeeding unless advised by your healthcare professional.
Can Ki Cold & Flu Day/Night Formula be taken by children?
Ki Cold & Flu Day/Night Formula is suitable for children from 12 years of age and adults. It is not recommended for children under 12 years of age unless recommended by a healthcare professional.
Does Ki Cold & Flu Day/Night Formula interact with any medications?
If you have any medical conditions or you are taking prescription medications, consult your healthcare professional prior to use as this product may interact with some medications.
How long can I take Ki Cold & Flu Day/Night Formula for?
Ki Cold & Flu Day/Night Formula can be taken for the duration of common cold or flu. However, if symptoms persist or worsen, see your healthcare practitioner.
Can Ki Cold & Flu Day/Night Formula be taken ongoing?
Ki Cold & Flu Day/Night Formula should only be taken when suffering from a cold or flu. For ongoing support of the immune system, Ki Immune Defence & Energy Formula may be suitable to help strengthen the immune system and reduce fatigue.
Can Ki Cold & Flu Day/Night Formula make be drowsy?

The day tablet in Ki Cold & Flu Day/Night Formula does not contain ingredients which may cause drowsiness. However, it is not recommended to operate heavy machinery or drive after taking the night tablet, as drowsiness may occur.

Kids Cough & Cold Liquid

What is Ki Kids Cough & Cold Liquid?
Ki Kids Cough & Cold Liquid combines 4 natural active ingredients traditionally used to help relieve symptoms of the common cold, chesty cough, sore throat and mild fever.
Where is Ki Kids Cough & Cold Liquid made?
Ki Kids Cough & Cold Liquid is made in Australia. The Australian Made logo is displayed on the front of the pack.
How to take Ki Kids Cough & Cold Liquid?
Ki Kids Cough & Cold Liquid is taken orally and has a pleasant berry flavour. It may be mixed in water, milk or yoghurt depending on personal taste.
Can Ki Kids Cough & Cold Liquid be taken in children under 5 years of age?
Ki Kids Cough & Cold Liquid is not recommended in children under five years of age without medical advice.
How long to take Ki Kids Cough & Cold Liquid for?
Do not use Ki Kids Cough & Cold Liquid for more than 2 weeks without medical advice.
Can teenagers and adults take Ki Kids Cough & Cold Liquid?
Yes, teenagers and adults can take Ki Kids Cough & Cold Liquid. The recommended dose is 5-10mL two to three times a day. However if pregnant or breastfeeding, do not take this medication unless under medical advice as safety has not been established during pregnancy and lactation.
Anything to consider before taking Ki Kids Cough & Cold Liquid?
Those with a known allergy or sensitivity to plants of the Araliaceae and Asteraceae (Compositae) family should not take Ki Kids Cough & Cold Liquid. Also, if your child is under the care of a practitioner for any disease or serious condition, please discuss with them before starting Ki Kids Cough & Cold Liquid.
When to seek further professional advice?
If your child has any medical conditions or is taking prescription medications, consult your pharmacist or doctor prior to use as this product may interact with some prescription medications. If your child experiences an allergic reaction, cease taking the product immediately and seek medical attention. Do not use Ki Kids Cough & Cold Liquid for more than 2 weeks without medical advice. If symptoms or coughing persist, consult your healthcare practitioner.

Chest Roll-on

What is Ki Kids Chesty Roll-On?
Ki Kids Chesty Roll-On helps relieve symptoms of cough, congestion and muscle pains in a unique mess-free roll-on device.
Is Ki Kids Chesty Roll-On natural?
Yes. Ki Kids Chesty Roll-On contains natural active ingredients and naturally derived excipients.
Where is Ki Kids Chesty Roll-On made?
Ki Kids Chesty Roll-On is made in Australia. The Australian Made logo is displayed on the front of the bottle.
How to use Ki Kids Chesty Roll-On?
Ki Kids Chesty Roll-On can be gently applied and massaged onto the chest, neck and back area up to twice a day or as directed. Keep clothing loose to let the vapours rise.
Can Ki Kids Chesty Roll-On be used in children under 2 years of age?
Ki Kids Chesty Roll-On is not recommended in children under two years of age without medical advice.
Can Ki Kids Chesty Roll-On be used in children with sensitive skin?
Yes. Ki Kids Chesty Roll-On can be used in children with sensitive skin.